[This page is a template. Replace every marked placeholder and have it reviewed for your jurisdiction before relying on it.]
Effective date: [Effective date]
Refund window
[Refund window and conditions, e.g. within 14 days of purchase]
What a refund does
A refund revokes the licence key created by that order: its widgets stop receiving updates and can no longer be installed with that key. A refunded renewal takes back the time it added.
How to ask
Use the contact form with your order number.